FAQs - MicroGuide to Eolas Transition - Practical Questions Answered

Will my content as a Microguide user be affected?

Your content will not be affected, we will seamlessly migrate all content directly to Eolas. You will still be able to publish content and the mobile app and viewer will be unaffected right up until your transition date.

Governance on Eolas Medical

Version History

Eolas Version History is launching next week, this will give admin users visibility on the entire history of a guide, who edited, previous versions and when this was edited.

Content Map

Also launching next week is the ability to export a full content map of what is on the platform, including creation and edit dates as well as exact file location. Enhancements on this feature will allow admin users to specify an exact date to query what exactly was on the platform at that date and team.

Admin Access

Admin access is tightly controlled and can be limited to exact areas of content, so only specific admins will be able to edit sections that they have the permission to edit.

Streamlining login and access

All mobile users will only have to login once. On the desktop there is an auto login token, meaning this can be used allowing users to not have to login on the desktop.

Sharing of Content

If other organisations are happy for content to be shared to streamline guideline creation and sharing of best practice knowledge, this can very easily be facilitated and Eolas can duplicate content to save having to create this from scratch.

How do we add content after the transition date?

Eolas Medical is mobile and browser based, on the web browser platform there is a full Content Management System that admins can use to add, edit, update and delete content as needed. Feel free to book a call above for a full demo or use these support articles to learn about this system. It has been designed with simplicity and ease of use in mind and is very easy to manage all content as well as manage users directly.

How do users transition?

We have made the transition from MicroGuide to Eolas for multiple sites already and this process is very smooth. All users of the mobile app will be automatically redirected from the MicroGuide app directly to their relevant guides on the Eolas Medical app, making this move simple and easy.

For the web viewer we will set up an automatic redirect from the MicroGuide web viewer to the Eolas Medical web viewer.

For the transition period we will also provide a poster that can be shared via email, WhatsApp or any other means allowing users to click one link and get immediate access. It will also have a QR code, allowing users to scan and get immediate access to the guides they need.