I didn't receive the verification code. | Eolas Medical | Help Center

Didn't receive the authorisation code during the account creation process? Don't worry, we've got your back!

Typically, you'll receive an authorisation code via email to complete the account creation process. If you don't find it in your inbox, do check your spam folder as there's a possibility that the email might have landed there.


In the rare event that you haven't received any notification or verification code from us via email, a potential cause could be your local network, such as a hospital network, blocking communication from our end.

If this is the case, please reach out to our Support team so we can assist you further. We might even be able to liaise with your IT department.

In the meantime, to get you started right away, consider using your personal email.