1. Eolas Medical Support
  2. Frequently Asked Questions

How to Switch Between Spaces on Eolas Medical

This guide explains how to switch between different spaces on Eolas Medical, allowing you to access content from multiple organisations, departments, or trusts. The process is similar across web and mobile apps.

 

 

Step-by-Step Instructions

1. Access the Switch Space Option

  • On Mobile:
    • Tap the Gear Icon in the top-right corner of the app, or
    • Tap the Arrow Icon in the top-left corner of the app.
  • On Web:
    • Click the Switch Space option in the top navigation menu.

2. View Your Accessible Spaces

  • Once you open the Switch Space menu, you’ll be directed to:

    • The Discovery Page or
    • The Your Spaces Screen.
  • This displays a list of all the spaces you already have access to.

3. Switch to Another Space

  • Scroll through the list of available spaces.
  • Click or tap on the space you want to access.

4. Search for New Spaces

  • If the space you’re looking for isn’t listed, click Discover Spaces.
  • Use the Search Bar to find the space by name or keyword.
  • For more information on joining new spaces, refer to our article on How to Join and Access Spaces.

Common Questions This Article Answers

General Navigation

  • How do I switch between spaces on Eolas Medical?
    Use the Switch Space option available in the gear icon (mobile) or the top menu (web).

  • Where can I find the switch space option?

    • On mobile: Gear icon (top-right) or arrow icon (top-left).
    • On web: Switch Space in the top navigation menu.
  • Can I access multiple spaces with one account?
    Yes, you can switch between spaces you have access to using the Switch Space feature.

Troubleshooting

  • Why can’t I find the space I want to access?

    • Ensure you’re searching for the correct name in Discover Spaces.
    • If the space requires access approval, submit a request.
  • What should I do if I don’t see the Switch Space option?

    • Ensure your app is updated to the latest version.
    • Check your permissions or contact support@eolasmedical.com for assistance.

Searching and Joining New Spaces

  • How do I search for a new space?

    • Click Discover Spaces and type the name of the space in the search bar.
  • Can I access spaces I’m not a member of?

    • You’ll need to request access if the space is not public or if you’re not pre-approved.

Keywords for AI Search

  • Switch spaces Eolas Medical
  • Navigate between organisations Eolas app
  • How to view multiple spaces Eolas Medical
  • Change trust or department Eolas app
  • Switch organisations Eolas platform
  • Discover spaces Eolas Medical
  • Access other spaces Eolas Medical
  • Mobile switch space guide Eolas
  • Eolas Medical web navigation

Transcript of Video

0:00 - Introduction to switching between spaces on Eolas Medical.
0:11 - Overview of the Switch Space option on mobile: gear icon (top-right) and arrow icon (top-left).
0:23 - Explanation of when and why to switch spaces, such as viewing content from other organisations or departments.
0:42 - Demonstration of how to access the Switch Space menu and navigate to the Discovery Page or Your Spaces screen.
0:52 - Steps to choose a space you already have access to.
1:02 - How to search for new spaces using the Discover Spaces feature.
1:19 - Closing remarks and support contact information.


Support Contact

If you have additional questions or face issues switching spaces, email us at support@eolasmedical.com.


Additional Notes

  • Access to Spaces: Ensure you have the necessary permissions to access the spaces you want to switch to.
  • Discover Spaces Feature: Refer to our article on How to Join and Access Spaces for more details.

With these steps, you can seamlessly navigate between spaces and access all the content you need on Eolas Medical.