How do I delete portfolio event?

This guide explains the process for deleting events from your portfolio on Eolas Medical. To ensure accountability and prevent misuse, all deletion requests are handled manually by our support team. Users cannot delete events directly.

To maintain the integrity of portfolio records and feedback:

Trainees cannot delete completed events.
- This prevents deletion of events based on dissatisfaction with feedback.
All deletion requests must be reviewed manually.
- This ensures that legitimate deletions (e.g., accidental entries or errors) are processed appropriately.

Send an email to support@eolasmedical.com with the subject line: Request for Event Deletion.

Provide the following information in your email:

Your Full Name
Email Address Associated with Your Account
Event Details:
- Event title or type (e.g., "Clinical Audit Presentation").
- Date of the event.
- Any other identifying information (e.g., feedback notes or assessor's name).
Reason for Deletion:
- Clearly explain why the event should be deleted (e.g., "Duplicate entry created by mistake").

Our support team will review your request and contact you for any additional information.
If the request is approved, you’ll receive a confirmation once the event is deleted.

Can I delete an event from my portfolio myself?
No, all deletions must be handled manually by our support team.
Why can’t I delete events directly?
This policy prevents trainees from deleting completed events they’re dissatisfied with, ensuring feedback integrity.

What information do I need to provide to delete an event?
Include your full name, account email, event details, and a reason for deletion in your email to support.
How long does it take to delete an event?
Deletion requests are typically reviewed within 1–3 business days, depending on the volume of requests.
What if I accidentally created duplicate events?
Contact support with details of the duplicate events, and we will assist in resolving the issue.

What happens to feedback from deleted events?
Once deleted, all associated feedback and records for that event are permanently removed.
Can I edit an event instead of deleting it?
Editing options depend on the event's status. Contact support for guidance if edits are needed.

If you need to request an event deletion, email us at support@eolasmedical.com. Be sure to include all required details to expedite the process.

Event Deletion Policy: Manual deletion ensures feedback integrity and prevents accidental or inappropriate record removal.
Processing Times: Allow 1–3 business days for review and processing of deletion requests.

By following this process, you can resolve issues with unwanted portfolio events while maintaining the integrity of your records.