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How to Create a New Account on Eolas Medical

Welcome to Eolas Medical! This guide will walk you through the steps to create a new account on either the web or mobile app. The process is the same on both platforms.

 

 

1. Click "Create New Account"

  • Go to the Eolas Medical login page (or open the mobile app).
  • Click Create New Account.
  • The steps are identical on desktop and mobile.

2. Choose Internal or External Content

  • Internal content – content tied to a specific organisation, team, or specialty.
  • External content – broader resources Eolas manages, like the Knowledge Hub and NICE guidelines.
  • You can access both either way, but we recommend starting with internal content.

3. Enter Your Basic Info, Set a Password & Accept T&Cs

  • Add your first name, last name, and email address.
    • 📌 Tip: Use your work email address to speed up getting access to the right team
  • Enter a secure password.
    • At least one lowercase letter
    • At least one uppercase letter
    • At least one number
    • At least one symbol
    • Be 8 characters or longer
    • Confirm your password by typing it again.
    • Click Continue.
  • Confirm your password by typing it again.
  • Review the terms (click through for details if needed).
  • Click Continue.

4. Verify Your Email

  • A one-time password (OTP) will be sent to your email.

📌 Tip: If you don’t get the code within 5 minutes:

  • Make sure your email address is correct (typos are common).
  • Check your spam/junk folder.
  • Still stuck? Email us at support@eolasmedical.com.
  • Enter the code and submit.

5. Enter Your Workplace

  • Search for your hospital or organisation by name.
  • Select it from the list.

6. Select Your Team

  • Choose the team, department, or specialty within your organisation that you work most closely with.
  • If your team isn't listed you have two options:
    • Select No Team to still get organisation-level access (without team-level content), or
    • Select to Request one, so we can look into creating one for you. You will still be able to get organisation-level access (without team-level content) while we look into this. 
  • You'll see a summary of what you're signing up for (organisation + team).

7. Submit and You're In

    • Submit your request.
    • You'll land straight in the Eolas app and can start navigating your internal content.

Need Help?

If anything’s unclear or not working, we’re here for you.
Reach out anytime at support@eolasmedical.com — we're happy to help.